Terms of service

These terms apply to your use of saasdevenvironments.digital and to consulting engagements arranged with Saasdevenvironments (“we”, “us”), operating from 49 Pier Road, Stanton Under Bardon, LE67 1EH, United Kingdom.

Services

We provide advisory and delivery work related to churn prediction analytics for applications — including risk instrumentation, cohort reviews, retention playbooks, and prediction readiness audits. Descriptions on this site are informational. A written statement of work or email confirmation defines the scope, fees, and timeline for each engagement.

Website use

You may browse this site for lawful purposes. You must not attempt to disrupt the site, scrape content at scale, or misuse contact forms. We may update or withdraw site content without notice.

Quotes and pricing

Guide prices on the pricing page are estimates. Binding fees appear only in a confirmed proposal. We do not process payments on this website.

Client responsibilities

You agree to provide timely access to the people, tools, and documentation needed for the engagement, and to ensure you have authority to share product analytics data with us under your privacy obligations.

Intellectual property

Unless otherwise agreed in writing, you own deliverables produced specifically for you (such as event dictionaries, risk-band maps, and playbooks). We retain ownership of our pre-existing methods, frameworks, and templates, and grant you a licence to use them within your organisation for the engagement’s purpose.

Confidentiality

Each party will treat non-public information shared during an engagement as confidential and use it only to perform the work, except where disclosure is required by law.

Liability

We provide professional services with reasonable skill and care. We do not guarantee particular business outcomes from churn or retention changes. To the fullest extent permitted by UK law, our aggregate liability for an engagement is limited to the fees paid for that engagement. Nothing in these terms limits liability for death, personal injury, fraud, or other liability that cannot be limited by law.

Governing law

These terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, except that consumers may benefit from mandatory local protections.

Contact

Questions: hello@saasdevenvironments.digital · +44 078 7745 7158 · 49 Pier Road, Stanton Under Bardon, LE67 1EH, United Kingdom